Monday Sep 02, 2019
Pete's Points Flash Briefing Episode 369 - D23 Expo and CX - Risk with the DCL
This week, Pete Blank focuses on the topic of the customer experience (CX). Two weeks ago, the D23 Expo was held in California. This three day bi-annual event is the largest meetings of the Disney Fan Club/Experience. Pete shares five new announcements that came out of D23, and how these new projects include traits that create an awesome customer experience.
- Monday Calculated Risks New Disney Cruise Line Island
- Tuesday Reinvention The Re-Imagined Epcot Theme Park
- Wednesday Partnerships Cirque du Soleil
- Thursday Tech. Savvy Disney Genie App
- Friday Immersion Star Wars "Hotel" Experience
Version: 20240320
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