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144Episodes
Management & Marketing

Daily One Minute Leadership Strategies for the Busy Supervisor, Manager, or CEO from Pete Blank. Pete has been a TV Sportscaster, Disney University Leader, and Training and Development Manager.

Episodes

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In this episode of Leadership by Proverbs, Pete Blank takes a look at Proverbs 18:17 which invites us to take a hard look at the idea of speaking up to avoid groupthink.

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Pick up the Roach is all about how to be a better leader.  Today, Pete Blank focuses on Word Up! which means 'leaders own every message.'  The message to be aware of is the word 'family' and how it is used in a work context.

 

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This five-part series focuses on Disney's concept of Performance Excellence.  That is, Disney expects its leaders to set an example for everyone as they work together.  This is what Performance Excellence is all about.  There are many pillars that make up Performance Excellence, and the ones we will focus on this week are below.

Effective Leaders of Performance Excellence:

  • share their vision and belief in the Disney Culture and share their enthusiasm and pride for Disney with their cast
  • display decisiveness and a sense of urgency in achieving goals and objectives
  • promote teamwork to accomplish our business objectives
  • interject a sense of fun, humor, and enjoyment in their work
  • celebrate the victories!
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00:0000:00

This five-part series focuses on Disney's concept of Performance Excellence.  That is, Disney expects its leaders to set an example for everyone as they work together.  This is what Performance Excellence is all about.  There are many pillars that make up Performance Excellence, and the ones we will focus on this week are below.

Effective Leaders of Performance Excellence:

  • share their vision and belief in the Disney Culture and share their enthusiasm and pride for Disney with their cast
  • display decisiveness and a sense of urgency in achieving goals and objectives
  • promote teamwork to accomplish our business objectives
  • interject a sense of fun, humor, and enjoyment in their work
  • celebrate the victories!
Play Now
00:0000:00

This five-part series focuses on Disney's concept of Performance Excellence.  That is, Disney expects its leaders to set an example for everyone as they work together.  This is what Performance Excellence is all about.  There are many pillars that make up Performance Excellence, and the ones we will focus on this week are below.

Effective Leaders of Performance Excellence:

  • share their vision and belief in the Disney Culture and share their enthusiasm and pride for Disney with their cast
  • display decisiveness and a sense of urgency in achieving goals and objectives
  • promote teamwork to accomplish our business objectives
  • interject a sense of fun, humor, and enjoyment in their work
  • celebrate the victories!
Play Now
00:0000:00

This five-part series focuses on Disney's concept of Performance Excellence.  That is, Disney expects its leaders to set an example for everyone as they work together.  This is what Performance Excellence is all about.  There are many pillars that make up Performance Excellence, and the ones we will focus on this week are below.

Effective Leaders of Performance Excellence:

  • share their vision and belief in the Disney Culture and share their enthusiasm and pride for Disney with their cast
  • display decisiveness and a sense of urgency in achieving goals and objectives
  • promote teamwork to accomplish our business objectives
  • interject a sense of fun, humor, and enjoyment in their work
  • celebrate the victories!
Play Now
00:0000:00

This five-part series focuses on Disney's concept of Performance Excellence.  That is, Disney expects its leaders to set an example for everyone as they work together.  This is what Performance Excellence is all about.  There are many pillars that make up Performance Excellence, and the ones we will focus on this week are below.

Effective Leaders of Performance Excellence:

  • share their vision and belief in the Disney Culture and share their enthusiasm and pride for Disney with their cast
  • display decisiveness and a sense of urgency in achieving goals and objectives
  • promote teamwork to accomplish our business objectives
  • interject a sense of fun, humor, and enjoyment in their work
  • celebrate the victories!
Play Now
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In this weeks Leadership by Proverbs, Pete Blank takes a look at Proverbs 18:10 and the concept of a fortified tower.

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Pick Up the Roach is all about being the best leader you can be.  Today's leg is Live Up! which means "leaders do what they say."  In this episode, Pete Blank shares how a simple handshake can validate your words.

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In this 5-part series, Pete Blank shares the five steps of the Guest Experience Cycle.  Walt Disney Parks and Resorts uses this as a baseline for guest experiences, and each of these steps will help you as a leader provide a great customer experience for your guests.

The Guest Experience Cycle is:

  • Anticipation
  • Welcome
  • Experience
  • Farewell
  • Savoring
Play Now
00:0000:00

In this 5-part series, Pete Blank shares the five steps of the Guest Experience Cycle.  Walt Disney Parks and Resorts uses this as a baseline for guest experiences, and each of these steps will help you as a leader provide a great customer experience for your guests.

The Guest Experience Cycle is:

  • Anticipation
  • Welcome
  • Experience
  • Farewell
  • Savoring
Play Now
00:0000:00

In this 5-part series, Pete Blank shares the five steps of the Guest Experience Cycle.  Walt Disney Parks and Resorts uses this as a baseline for guest experiences, and each of these steps will help you as a leader provide a great customer experience for your guests.

The Guest Experience Cycle is:

  • Anticipation
  • Welcome
  • Experience
  • Farewell
  • Savoring
Play Now
00:0000:00

In this 5-part series, Pete Blank shares the five steps of the Guest Experience Cycle.  Walt Disney Parks and Resorts uses this as a baseline for guest experiences, and each of these steps will help you as a leader provide a great customer experience for your guests.

The Guest Experience Cycle is:

  • Anticipation
  • Welcome
  • Experience
  • Farewell
  • Savoring
Play Now
00:0000:00

In this 5-part series, Pete Blank shares the five steps of the Guest Experience Cycle.  Walt Disney Parks and Resorts uses this as a baseline for guest experiences, and each of these steps will help you as a leader provide a great customer experience for your guests.

The Guest Experience Cycle is:

  • Anticipation
  • Welcome
  • Experience
  • Farewell
  • Savoring
Play Now
00:0000:00

On Sundays, we take a leadership lesson from The Book of Proverbs, and see if there is any spiritual or secular advice that will help us on our leadership journey.  Today, we have a verse from Proverbs 18:2.

Fools find no pleasure in understanding
    but delight in airing their own opinions.

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In today's episode, we talk about Pick Up The Roach!  Specifically, we take the leg known as OWN UP which means "leaders take responsibility."  Pete Blank shares how you can tell if a college football coach uses this leadership strategy, and how you can apply it to your life.

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In this week's lessons, Pete Blank, former Disney University leader, shares why all leaders, managers, and supervisors need to be keenly aware of business fundamentals.  It is important for all leaders to have a mastery of business traits, and Pete shares five things you should know that put the FUN into Business FUNdamentals.  They are:

  • Understanding Priorities
  • Reading Annual Reports
  • Knowing the Budget Process
  • Measurement and Metrics
  • Global Business Trends
Play Now
00:0000:00

In this week's lessons, Pete Blank, former Disney University leader, shares why all leaders, managers, and supervisors need to be keenly aware of business fundamentals.  It is important for all leaders to have a mastery of business traits, and Pete shares five things you should know that put the FUN into Business FUNdamentals.  They are:

  • Understanding Priorities
  • Reading Annual Reports
  • Knowing the Budget Process
  • Measurement and Metrics
  • Global Business Trends
Play Now
00:0000:00

In this week's lessons, Pete Blank, former Disney University leader, shares why all leaders, managers, and supervisors need to be keenly aware of business fundamentals.  It is important for all leaders to have a mastery of business traits, and Pete shares five things you should know that put the FUN into Business FUNdamentals.  They are:

  • Understanding Priorities
  • Reading Annual Reports
  • Knowing the Budget Process
  • Measurement and Metrics
  • Global Business Trends
Play Now
00:0000:00

In this week's lessons, Pete Blank, former Disney University leader, shares why all leaders, managers, and supervisors need to be keenly aware of business fundamentals.  It is important for all leaders to have a mastery of business traits, and Pete shares five things you should know that put the FUN into Business FUNdamentals.  They are:

  • Understanding Priorities
  • Reading Annual Reports
  • Knowing the Budget Process
  • Measurement and Metrics
  • Global Business Trends
Play Now

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